This position has primary management responsibilities for Clinical Nutrition Services including Inpatient and Outpatient Registered Dietitians, Dietetic Assistant and Nutrition Technicians. Coordinates the operational activities and manages all clinical nutrition services including: daily staff assignments, patient flow, supplies and equipment for the nutrition technicians and registered dietitians in a manner that meets the needs of practitioners and patients. Responsible for adherence of department policy and procedures by staff. Facilitates performance improvement programs and initiatives. Oversees ongoing development and retention of qualified clinical nutrition staff. Conducts performance reviews, disciplinary actions including termination (upon discuss and approval of Director of Nursing and HR) and hiring of staff within department. Provides evaluation, treatment and consultation independently to inpatients and outpatients within the program. Demonstrated clinical proficiency in direct clinical nutrition patient consultation/care and is responsible for the completion of 100% of basic clinical competencies. Oversees implementation of strategic and operational planning activities and initiatives relative to clinical nutrition services. Responsible for participation in departmental and hospital programs for Performance Improvement, identifying opportunities to improve services and assure patient safety, making recommendations and implementing actions as appropriate and consistent with the goals of the Nemours Foundation.
Responsible for facilitating a collaborative and supportive relationship between key departments within the organization in order to achieve hospital and practice goals and objectives.
Provides cross coverage for Clinical Nutrition in times of absence or vacancies to assure continued patient care operations.
In conjunction with others, coordinates the implementation of the program's annual Performance improvement plan to assure patients care quality, outcome and customer satisfaction.
In collaboration with Department leadership team, is responsible for developing, monitoring and meeting the budgeted financial goals for areas of responsibility. Provides budgetary input, collates information and competes required fiscal reporting to Program Director. Works to maximize revenue collections and responds to requests by CBO on billing issues and concerns.
Responsible for employment of clinical personnel, disciplinary action, evaluation, recommendations on salary adjustments, annual review of job descriptions and competency checklists as well as assurance of current licensure when necessary or applicable and other personnel actions as required. Assures completion of all annual department, hospital and organizational requirements.
Conducts monthly program meetings with all program staff. Conducts huddles with team of Clinical Nutrition staff.
Approves purchasing requests for department.
Coordinates interview and hiring process for clinical and support staff within management scope.
Promotes a positive work attitude within the department and practice and treats employees with respect, dignity and fairness but is also firm when necessary. Participates in various committees as required or assigned.
Provides regular feedback to clinical nutrition staff to address scheduling problems in a timely and effective manner. Rounds recularly with direct reporting staff and semi annually with key referral departments. Responds to patient and family concerns resolving complaints, issues or inquiries.
Maintains current knowledge of all applicable licensing, regulatory and accreditation standards.
Participates in building a culture where all Associates focus efforts on discovering and meeting patient and family expectations in a manner that provides satisfaction for the family and enhances superior clinical and service outcomes.
Assures compliance with all legal and regulatory requirements including JCAHO standards, State regulations, Life Safety Code, National Fire Prevention Association, Office of Human Protection, Americans with Disabilities Act and Clean Air Act, in areas of responsibility.
Nemours is committed to improving the health of children. As a non-profit children’s health organization, we consider the health of every child to be a sacred trust. Through family-centered care in our children’s hospitals and clinics in Delaware, New Jersey, Pennsylvania and Florida, as well as world-changing research, education and advocacy, Nemours fulfills the promise of a healthier tomorrow for all children — even those who may never enter our doors. Nemours began more than 70 years ago with the vision of Alfred I. duPont to improve the lives of children and to do whatever it takes to prevent and treat even the most disabling childhood conditions. Today, through our children’s hospitals and health system, we directly care for 250,000 children annually in Delaware Valley and Florida, including families who travel from across the country and world to see our specialists — treating every child as we would our own. We also reach beyond the walls of our hospitals and clinics to be a voice for children on a national and international level, and to lead the way in prevention, intervention, education, and research. Nemours is growing to better serve the children and families in our ca...re. We have 1.1 million square feet of space currently devoted to providing children’s healthcare or under construction, all designed with significant input and advice from our patients and families.