About WakeMed: Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE
Position Information: The Manager of Patient Access reports directly to the Director of Patient Access. Works collaboratively with other Patient Access Managers clinical management and the Manager of Patient Financial Services to anticipate integrate and coordinate services that optimize patient satisfaction clinical and fiscal outcomes and Revenue Cycle goals. Plans monitors and is accountable for the overall management and delivery of the following services at WakeMed North Hospitals: patient registration ED registration point-of-service collections and customer service. Ensures front-end administrative denials are managed and prevented to maximize financial reimbursement. Acts as an advocate for the patient physician and hospital relative to compliance with federal state and third-party regulatory requirements. Serves as a liaison with the community physician offices and payers related to patient access issues. Provides regularly scheduled and ad-hoc on-site support for all of their respective facilities.
Experience Requirements: 5 Years Related Position Experience Required - Or 10 Years Related Position Experience In Lieu of Degree And 2 Years Management Required
Education Required: Bachelor's Degree Required - And Master's Degree Preferred
Licensure/Certification Requirements: Not Applicable
At WakeMed Health & Hospitals, we are guided by a simple – yet powerful mission: to improve the health and well-being of our community by providing outstanding and compassionate care to all.To deliver on this mission, WakeMed employs the “best minds and the biggest hearts” in the business. Our team includes over 8,500 experienced registered nurses, technologists, medical professionals, support staff, and a medical staff of more than 1,200 physicians and advanced practice providers who are dedicated to putting patients first.When it comes to culture and benefits, we recognize that when we take good care of our employees, our employees can take even better care of our patients. We proudly offer competitive salaries that reflect background, experience and special skills. Our benefits programs are designed to give you and your family the support you need for today while planning for a successful tomorrow. We promote diversity in the ...workplace, provide equal employment opportunity for all qualified applicants, and we participate in E-verify.We think it’s pretty simple – we care for our employees and our employees care for the community.