Senior Operations Manager - Ambulatory Care Services - El Franco Lee Health Center
Harris Health System
Location: Houston, Texas
Type: Full Time
Internal Number: 169348
JOB SUMMARY: Accountable for directing the operations and staff of multiple Ambulatory Care Centers within Harris Health System. The incumbent is responsible for all clinic operations oversight and ensuring the coordination among all clinical and non-clinical staff within the center. Accountable for budget planning, development and implementation for assigned Ambulatory Care Centers. This position provides oversight of at least 3 or more of the operational scope criteria defined below:
All center staff FTE: 50+ All Provider FTE: 30+ Visits: 50,000+ Procedures: 15,000+ Specialty Service Lines: 5 or more service lines; or 3 or more site locations
1. Education/Specialized Training/Licensure: BA/BS Degree required; MBA/MHA preferred 2. Work Experience: Four (4) years administrative experience in a health care setting 3. Management Experience: Four (4) or more years of practice or provider management experience in a three or more physician/provider practice, and/or multidisciplinary clinical environment (supervisory experience) or operational management experience of a service line. If Masters degree is held, two (2) years of management experience as defined above is acceptable. 4. Equipment Operated: Personal computer
1. Communication Skills: Above Average Verbal (Heavy Public Contact) Exceptional Verbal (e.g., Public Speaking) Writing /Composing (Correspondence/ Reports) 2. Other Skills: Analytical, P.C., Research, Statistical 3. Work Schedule: Holidays, Flexible, Travel, On-Call
4. Knowledge/Skills/Abilities: Skill in analyzing situations accurately and taking effective action.
Skill in establishing and maintaining effective working relationships with employees, policy-making bodies, third-party payers, patients and the public. Skill in organizing work, delegating and achieving goals and objectives. Skill in exercising judgment and discretion in developing, applying, interpreting and coordinating departmental policies and procedures.
The Harris Health System is a fully integrated healthcare system that cares for all residents of Harris County, Texas. We are the first accredited healthcare institution in Harris County to be designated by the National Committee for Quality Assurance as a Patient-Centered Medical Home, and are one of the largest systems in the country to achieve the quality standard. Our system includes 23 community health centers, five school-based clinics, a dental center and dialysis center, mobile health units, a rehabilitation and specialty hospital and two full-service hospitals.Ben Taub Hospital is a world renowned Level I Trauma Center with 586 licensed acute-care beds and provides a wide range of specialty care outpatient services. Lyndon B. Johnson Hospital is a 328 licensed bed acute-care hospital with a newly expanded Level III trauma center and a distinguished regional center for neonatal intensive care for high-risk deliveries.Harris Health is a teaching system for Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth). We train the next generation of healthcare providers on the latest medical procedures and technological breakthroughs.With... our fully integrated electronic medical records system, we offer patients the convenience and assurance that their medical history is accurate, safe and available when and where it is needed. Our Medical Home designation ensures that we offer a full range of preventive, specialty and acute care services for the entire family.