Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.
We are seeking a Program Manager to direct and coordinate activities of the Clinican Services team and ensure accurate, responsive and efficient consultation as it pertains to clinician onboarding, payroll, and leave management. Serve as consultant strategist for the following areas: clinician payroll and iForm management, employee payroll and onboarding, clinician leave management, clinician supplemental payment programs, and clinician position approvals and process.
JOB DUTIES AND RESPONSIBILITIES
Manage the integrity of clinician payroll processes to ensure related functions are performed in compliance with applicable federal and state laws/statutes and organizational policies including: monitoring laws, statutes, policies, and procedures for updates/changes; developing, implementing, and communicating updates/changes to respective areas for payroll processes and system change requests.
Investigate, document, and resolve problems and issues as it pertains to positon approval and iForm management, supplemental payment programs, leave management, and payroll.
Serve as a resource expert to administrative and professional staff to effectively address/resolve matters related to payroll processing and time reporting activities.
Interpret Duke policies and procedures, entity procedures and applicable laws. Consult with managers, providing guidance and education on appropriate compliance.
Assist in the preparation and distribution of communications to managers, staff and job candidates (i.e. education materials).
Maintain liaison with Department representatives, Payroll representatives and others across Duke as necessary to obtain and provide information.
JOB ELIGIBILITY REQUIREMENTS
Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program with one year of experience in a corporate business environment OR two years of postsecondary education with three years of experience in program administration or customer service OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.
Work requires two years of progressive experience managing payroll operations in a complex environment.
Experience executing complex calculations and ensuring compliance with applicable leave and payroll policies and laws.
Experience with SAP Payroll and Centricity/API Time & Attendance or comparable platforms is preferred.
The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.
Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.
Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.
This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.