DescriptionSummary:The System Administrator Lead role is a collaborative role requiring continuous interaction with Multiple internal and external stakeholders related to configuration, testing, implementation and overall stakeholder satisfaction.Responsibilities:Demonstrates requirements gathering and analysis, solution design, development task management, quality assurance and release management.Demonstrates working knowledge of ServiceNow core architecture and especially modules such as Service Catalog, Incident/Change/Problem Management, Asset Management, CMDB, Knowledge Management, Project Portfolio Management, and Self-Service Portal.Experience Integrating ServiceNow with third-party tools