DescriptionSummary: Relays incoming, outgoing and interoffice calls using PBX switchboard. Paging on call associates. Monitoring of alarms. Maintain documentation of critical activities. Responsibilities:Promptly answers all calls, use of appropriate greeting announcement of name, proper use of fact-finding questions, call routed to correct destination, speaks distinctly and fluently, uses appropriate verbiage, provides accurate information, handles contact in pleasant and helpful manner, and escalates calls as necessary to ensure caller?s satisfaction.Associate displays a positive and helpful attitude that is consistent with the Christus Mission, communicates and works effectively with other associates