1. Provides oversight of staff development and ensures all training needs are met. Provides leadership and direction to the team, including onboarding, training, reviews, performance management, delegating, and distributing job assignments, and maintaining a positive and professional work environment. This includes onboarding and training for new Provider?s hired into their location and area.
2. Develop, implement, and iterate standard work to ensure all members of the team understand the roles and responsibilities within their role and their team members? roles.
3. Works as much as possible in-patient care areas to be present, address problems as they come up, and support the needs of the care delivery team.
4. Ensures staff follows departmental policies and procedures, objectives, OSHA Rules and Regulations, HIPAA practices, and environmental and infection control standards.
5. Direct supervision of Supervisors, Leads and staff members for staffing needs and management of PTO, sick, etc. requests. Coordinates staff schedule according to business demand. Will be responsible for rotated call shifts on weekends with other Managers, Supervisors and Leads.
6. Actively engage in tracking patient satisfaction goals, and initial education and training for all staff.
7. Works with Supervisors to plan and manage the clinic's budget and approve payroll.
8. Receives, investigates, and resolves complaints.
9. Meets with staff regularly to review and address protocols and facilitate concern/problem resolution.
10. Maintains supplies by conducting inventory, ordering/receiving/distributing supplies accordingly or directing these activities.
11. Ensures medical equipment is in good working order/condition and coordinates repair/replacement as needed with Director.
12. Ensure their area is compliant with Vail Health policy and procedures and investigate safety reports as assigned.
13. Assists staff and providers as needed.
14. Conducts staff meetings, providing updates as applicable.
15. Role models the principals of a Just Culture and Organizational Values.
16. Perform other duties as assigned. Must be HIPAA compliant.

• One of the following is preferred:

Medical Assistants (AAMA)

• Registered Medical Assistant (RMA) by American Medical Technologist (AMT)
• National Certified Medical Assistant (NCMA) by the National Center for Competency Testing
• Certified Clinical Medical Assistant (CCMA) by the National Healthcare Association
• Medical Assistant Certification (MAC) by the American Medical Certification Association 
• Nationally Registered Certified Medical Assistant by the National Association for Health Professionals

• Basic Life Support (BLS) required

• Must possess, or be able to obtain within 90 days, the computer skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

• N/A

Benefits at Vail Health (Full Time) Include:

• Competitive Wages & Family Benefits:
  • Competitive wages
  • Parental leave (4 weeks paid)
  • Housing programs
  • Childcare reimbursement 
• Comprehensive Health Benefits: 
  • Medical
  • Dental 
  • Vision
• Educational Programs: 
  • Tuition Assistance 
  • Existing Student Loan Repayment
  • Specialty Certification Reimbursement
  • Annual Supplemental Educational Funds
• Paid Time Off:
  • Up to five weeks in your first year of employment and continues to grow each year.
• Retirement & Supplemental Insurance:
  • 403(b) Retirement plan with immediate matching 
  • Life insurance
  • Short and long-term disability
• Recreation Benefits, Wellness & More:
  • Up to $1,000 annual wellbeing reimbursement
  • Recreation discounts
  • Pet insurance

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About Vail Health

Vail Health, formerly Vail Valley Medical Center, is a nonprofit community health care system serving patients and guests from around the world. Locally operated and governed by a volunteer board of directors, Vail Health includes a 56-bed hospital, accredited by the Joint Commission. Our 24/7 emergency department in Vail is a Level III Trauma Center with a nearby helipad for necessary medical transports. Vail Health provides a wide array of services and access points including Beaver Creek Medical Center, urgent care clinics in Avon and Gypsum, our Edwards medical campus, Eagle Healthcare Center and a multispecialty clinic in Frisco. Howard Head Sports Medicine offers physical therapy services at 10 locations and works closely with our internationally renowned orthopaedic partners at The Steadman Clinic and Vail-Summit Orthopaedics. In addition, Vail Health's Shaw Cancer Center and Sonnenalp Breast Center are the region’s only fully accredited cancer treatment center and comprehensive breast center. The Vail Clinic, which was founded in 1965, officially became “Vail Valley Medical Center” in 1980, its first year as a full-service hospital. At that time, we had one primary locatio...n and 25 physicians. Today, Vail Health has locations in nine towns, nearly 1,000 employees, 260 physician partners and 85 volunteers. Vail Health is an equal-opportunity employer. The hospital is handicap accessible and adheres to the Americans with Disabilities Act. Smoking is prohibited in our facilities. This includes e-cigarettes.

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Connections working at Vail Health