Vail Health has become the world?s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital.  This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here.About the opportunity:This position is responsible for utilizing IT Service Delivery platforms to enhance quality, speed and reliability of IT Service Desk. This includes the responsibility of managing all procedures related to the identification, prioritizing, and resolution of end user service requests and incidents,