Job Summary

Responsible for supporting the development and management of the Medical System's Comprehensive Healthcare Readiness Program, including system-wide Business Continuity and Emergency Preparedness initiatives. Provides direct support to Incident Command leadership during critical events, collaborating with local hospital incident command teams, emergency managers, safety officers, regulatory leaders, and IT cybersecurity to ensure a cohesive and comprehensive emergency management approach. Direct report to the Vice President, System Readiness.

Primary Responsibilities

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.

• Support the development, implementation, and ongoing execution of a corporate-level comprehensive healthcare system readiness program.

• Assist facility emergency managers in developing and maintaining comprehensive emergency preparedness programs that comply with Joint Commission and Centers for Medicare & Medicaid Services (CMS) standards while aligning with System-wide policies.
• Support the development, implementation, maintenance, and management of a system-wide Business
• Continuity Program (BCP), which includes supporting and implementing IT Downtime procedures for critical systems, consistent with corporate business continuity standards.
• Conduct annual hazard vulnerability assessments for all hazard incidents and adjust plans accordingly.
• Develop, conduct, and participate in emergency preparedness exercises (discussion-based and operational) to ensure system-wide preparedness for various incidents. Support the development of after-action reports and improvement plans.
• Develop and implement training materials and exercises that prepare the organization for potential
• incidents, integrating these processes into daily operational activities.
• Support the response to actual incidents and emergencies and serve in an on-call emergency management role.
• Perform assigned incident command role during drills, exercises, and real-world emergencies.
• Coordinate the use and routine testing of all disaster-related equipment.
• Conduct post-event assessments, including after-action reports and improvement plans, and support a System-wide corrective action program.
• Support grant application development and post-award grant management.
• Assist in developing protocols to ensure services are delivered equitably, impartially, consistently, and ethically, while adhering to legal standards in the aftermath of any disaster.
• Create status reports and data analytics that assess business preparedness, capabilities, and recovery potential, and compile management summary reports.
• Analyze and report on implications of regulatory/audit requirements and industry guidance on business continuity plans and emergency operations.
• Prepare agendas, take meeting notes, and schedule meetings as needed to effectively manage projects.
• Perform other duties as assigned.