The Operations Manager will oversee day-to-day PBM operations, focusing on process optimization, client service excellence, and organizational scalability. This role requires a deep understanding of PBM functions, including pharmacy networks, claims processing, formulary management, prior authorizations, and compliance requirements. The ideal candidate will thrive in a high-growth environment, bringing operational expertise and a passion for building efficient, client-focused systems. Key Job Responsibilities: Overseeing client implementation Monitor key performance indicators (KPIs) and service level agreements (SLAs) to ensure operational efficiencies and quality Leading PBM-related projects Managing vendor relationships