OverviewResponsible for the management of the end-user computing and mobile device infrastructure, aligning the delivery of technical services to ensure a reliable and secure computing environment across all WakeMed locations. This includes design, acquisition, implementation, maintenance, and second/third-tier support of end-user computing resources. Manages a multi-disciplinary team of engineers/technicians; provide technical guidance and direction; manage staff development, training, and performance. Oversee and assist with the configuration, testing, and maintenance of client desktop computing hardware, software, peripherals, and mobile device management environment; design system images and manage the imaging process for standardized configuration of WakeMe