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Senior Director, Subspecialty and Affiliate Provider Relations
Duke University Health System
Application
Details
Posted: 26-Feb-26
Location: Durham, North Carolina
Internal Number: 266612
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Work arrangement: Hybrid. Must live within 60 miles of the office location - Durham
Position Summary
The Senior Director of Subspecialty and Affiliate Provider Relations provides strategic and operational leadership to develop, strengthen, and expand a high-performing network of subspecialty programmatic and clinical affiliations. This role advances enterprise strategy by improving access to subspecialty care, strengthening program quality, and extending provider services across strategically aligned, like-minded partner organizations through both in-person and virtual models. The Senior Director serves as a key connector across clinical, operational, and external partners to ensure affiliated programs are aligned with system priorities, deliver high-value, quality care, and achieve sustainable growth.
Scope of Responsibilities
The Senior Director is accountable for leadership and performance across the following domains:
Subspecialty affiliation strategy, development, and growth
Subspecialty program operations and performance improvement
Provider services planning and deployment across affiliate sites
Affiliate relationship management and partner engagement
Digital and virtual care collaboration across affiliated programs
Brand governance and marketing communications oversight across Duke, LifePoint, and DHAN affiliates
Financial performance, business planning, and resource stewardship
Key Responsibilities
Strategic Leadership & Network Growth
Partner with Duke Health leaders to participate in and help facilitate strategic discussions that identify and prioritize opportunities to expand Duke programmatic and clinical services in alignment with enterprise strategy and market needs
Translate enterprise and service line priorities into actionable strategies for subspecialty affiliations and clinical practice opportunities
Identify and evaluate new clinical and program expansion opportunities
Lead market assessments, feasibility studies, and business planning to support growth and access for current and potential affiliates
Lead planning and coordination of subspecialty provider services at current and potential affiliate sites, including virtual care
Evaluate and implement innovative provider service and care delivery models to address the needs of community healthcare
Monitor external trends and adapt strategy to evolving clinical and market needs
Program & Operational Leadership
Oversee performance and effectiveness of assigned teams? scope of work
Guide development and execution of site-specific operational and improvement plans
Ensure affiliate programs align with clinical standards, accreditation requirements, and best practices
Lead program assessments and implementation of quality, operational, and process improvements
Serve as the lead for affiliate marketing and communications request process to ensure appropriate use of Duke Brand as licensed and truth in description of relationship and services. This includes but is not limited to reviewing, editing and obtaining appropriate approvals within Duke and LifePoint and other DHAN affiliations. Materials include
Serve as the lead with Duke Marketing and Communications to facilitate DHAN developed content, such as Website development and updates and externally facing reports
Support education and knowledge-sharing initiatives across affiliated sites
Relationship & Partnership Management
Serve as primary liaison between the health system and affiliated hospitals and practices for subspecialty affiliations and affiliate provider relations
Serve as the direct liaison with Duke Marketing and Communications on behalf of DHAN
Build and sustain strong relationships with executive, clinical, and operational leaders
Facilitate structured communication to identify needs, resolve issues, and strengthen alignment
Support development, negotiation, and execution of affiliation agreements
Digital & Innovation Collaboration
Partner with Digital Strategy and clinical leaders to evaluate and implement digital and virtual care initiatives
Support technology-enabled care models that improve access, quality, and program reach
Financial & Performance Management
Lead budgeting, financial planning, and performance monitoring for assigned affiliations and DHAN teams
Support business case development, ROI analysis, and long-term program sustainability
Oversee development of operational, financial, and quality performance reporting
Leadership & Team Development
Lead, develop, and coach high-performing teams
Establish clear priorities, goals, and accountability aligned with strategy
Foster a collaborative, results-driven, and improvement-oriented work culture
Support staff development, recruitment, and performance management
Minimum Qualifications
Education
Position requires analytical, organizational, and communication skills generally acquired through completion of a bachelor?s degree program. Master of Health Care Administration, Business Administration, Nursing or related field strongly preferred.
Experience
Minimum 7-10 years progressive leadership experience in healthcare administration, network development, or specialty program management
Experience in academic and/or complex health system environments preferred
Demonstrated success in affiliation development, provider strategy, program growth, and relationship management
Experience in strategic planning, market analysis, business development, and financial management
Experience leading cross-functional initiatives and managing teams and supervising team members
Knowledge, Skills, and Abilities
Strong strategic thinking and execution capabilities
Excellent relationship-building and stakeholder engagement skills
Ability to lead in complex, matrixed organizations
Strong financial, operational, and analytical skills
Effective communicator with strong presentation and writing skills
Project and program management expertise
Ability to manage multiple initiatives simultaneously
Understanding of clinical operations, quality improvement, and healthcare delivery models
Ability to travel to affiliated sites as required
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.