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ChristianaCare Health System

Newark, Delaware

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ChristianaCare Health System

Wilmington, Delaware

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Banner Health

Tucson, Arizona

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Foundation Health Partners

Fairbanks, Alaska

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Memorial Sloan Kettering Cancer Center

New York, New York

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Vanderbilt Health

Nashville, Tennessee

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Kindred Healthcare

Keller, Texas

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ChristianaCare Health System

Newark, Delaware

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Banner Health

Scottsdale, Arizona

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Kindred Healthcare

Brea, California

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Kindred Healthcare

Fort Worth, Texas

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Bryan, Texas

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Waxahachie, Texas

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Kindred Healthcare

Ontario, California

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Kindred Healthcare

OKC, Oklahoma

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Vanderbilt Health

Nashville, Tennessee

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Vanderbilt Health

Nashville, Tennessee

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MemorialCare Health System

Fountain Valley, California

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CHRISTUS Health

New Braunfels, Texas

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CHRISTUS Health

San Antonio, Texas

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Duke University Health System

Durham, North Carolina

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Workforce Management Scheduler 1
JOB SUMMARYThe Workforce Management (WFM) Scheduler 1 is responsible for real-time monitoring of the Contact Center Specialists to ensure schedule adherence. Assists staff and management with issues related to schedule adherence, work assignments, and other duties to include daily staff requirements, vacation/holiday schedules and PTO bidding for the department.ESSENTIAL FUNCTIONS OF THE ROLEMonitors and manages the schedule adherence and productivity of the Contact Center Specialists.Monitors, analyzes and adjust, on a real-time basis, staffing of inbound call queues utilizing the current WFM tools. Provides optimal resource planning, scheduling and identifies new schedule methods, strategies and opportunities.Generates and e


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