Senior Program Manager - Patient Experience Partnerships in New York, NY for Memorial Sloan Kettering Cancer Center

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Senior Program Manager - Patient Experience Partnerships

We Are: Our Patient Experience Partnerships team is seeking a Senior Program Manager . Join us in this exciting opportunity! The Senior Program Manager will: Collaborate closely with all partners to drive awareness, influence progress and engagement in patient experience and satisfaction metrics across the organization. Primary goals include to increase patient satisfaction, resolve trending complaints and grievances, and to optimize outcomes. Provide support and guidance to staff, patients, and families as they move through the complex healthcare environment. Develop and prioritize new and ongoing administrative initiatives and pr

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