Job Summary

The ideal Decedent Affairs Coordinator is a highly organized and compassionate professional who excels in communication and coordination, particularly in sensitive situations involving grieving families. This individual can effectively manage complex, time-sensitive workflows related to decedent management. They demonstrate strong emotional intelligence, professionalism, and attention to detail. 

Job Duties

Serves as the primary point of contact for all matters related to deceased patients within the healthcare facility. This role ensures compassionate, timely, and compliant management of decedent-related processes, including documentation, communication with families, coordination with funeral homes, and adherence to legal and regulatory requirements. Provides support to clinical teams, assists families during difficult transitions, and maintains accurate records throughout the decedent management process.

• Coordinate all activities following a patient’s death, including verification procedures and notification of appropriate internal departments.
• Arrange for the timely release and transportation of decedents to funeral homes or other designated facilities.
• Ensure proper identification, handling, and storage of remains according to hospital policy and regulatory standards.
• Oversee the management of personal belongings and valuables, ensuring accurate documentation and release to appropriate individuals.
• Provide emotional support, clear communication, and culturally sensitive assistance during times of grief.
• Coordinate and verify the timely completion and filing of death certificates with responsible parties
• Ensure adherence to state and federal guidelines regarding unclaimed bodies, autopsies, organ donation protocols, and reporting obligations.
• Facilitate communication with funeral homes, medical examiners, law enforcement, and organ procurement organizations.
• Maintain accurate accounts of decedent affairs.
• Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Certification(s) and License(s)

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

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