Job Summary: The Epic Director is responsible for providing executive, strategic, and operational leadership for the implementation of enterprise Epic systems. Reporting to the Vice President of the Epic Program, Director—Epic is the project leader overseeing implementation and operational activities for the Epic system. The individual will be part of a consortium team with colleagues at affiliated institutions, consisting of project managers, analysts, and developers with acute care clinical system domain expertise.   This position works closely with clinical and business leadership and leads a multidisciplinary team in the design, implementation, workflow optimization, change management, and issue resolution related to inpatient clinical applications. This position requires broad knowledge of clinical systems such as the Epic platform, along with inpatient clinical workflow and business processes. As a Director for the enterprise Epic initiative, this individual will collaborate with peer domain-specific directors for enterprise Epic, as well as appropriate technical and operational leaders from affiliated institutions.

   Responsibilities: 

• Plan, execute, and support complex inpatient EHR modules. Modules will support clinical documentation, computerized clinician order entry, electronic results review, clinical decision support, secure messaging, and charge capture. The scope of work includes establishing business objectives, defining workflow, and standardizing clinical content.
• Manage and supervise full-cycle implementation activities and daily operations of a group composed of highly skilled project managers and technical and analytic employees with domain expertise in inpatient clinical systems.

• Oversee clinical content and system build that leverages Epic’s best practices, while supporting key workflows and business processes within the Consortium.
• Collaborate effectively with the Directors of ambulatory and inpatient systems for enterprise Epic to insure consistent clinical build and efficient workflow processes throughout the continuum of care.

• Oversee build, deployment, and support of enterprise ambulatory registration and scheduling modules and inpatient bed management/ADT functionality.
• Oversee build, deployment, and support of professional fee and hospital billing modules
• Collaborate effectively with respective Directors to ensure that clinical modules are optimally integrated with revenue cycle modules to maximize productivity and revenue opportunities.
• Initiate, develop, and maintain coordination and communication with system users, department administration, vendors, and senior college and hospital management to assure organizational success. If necessary, train or supervise training of users and other staff in current and new aspects of system functionality.
• Manages project plans, operating budgets, reports, spreadsheets, and other presentations necessary for the proactive communication and management regarding your projects to other administrators, users, and relevant affiliates.
• Work collaboratively with clinician leaders, business offices, and information technology offices of all consortium members to coordinate operational planning and support for core information services and technical infrastructure. Keep informed of system developments with the institution and affiliates as well as within the industry and related vendor realm
• Negotiate and resolve project issues and escalations, including scope creep, and other risks associated with executing on the project plans. Ensure adherence to the project budget and identify and communicate any factors that may cause a budget variance.
• Prepares annual operating and capital expense budgets for project deliverables. Manages project budgets and approves expenditures.
• Provides and maintains effective communication with hospital management to define the priorities of projects, including equipment acquisitions, requirements of management and staff, and allocation of departmental resources. Presents reports to keep hospital administration informed of project development and any deviation from projected goals.
• As a key stakeholder in the effective execution of the project charter, he makes recommendations to ensure that the IT strategic plan is aligned with the organization's business objectives.
• Manages vendor relationship management with appropriate counterparts at Epic to coordinate resource planning, project deliverables, and technical specifications.
• Performs all duties inherent to a managerial role. Participates in hiring, training, evaluation and termination of assigned staff according to hospital policies and procedures.
• Performs other special projects and duties as assigned.

Qualifications/Requirements:

Experience:

• Minimum of 7 years of previous work-related experience required
• 5 years of leadership experience required

Education:  

• A Bachelor’s Degree in healthcare, business management, computer science or a related field is required.
• Master’s Degree, preferred

Licenses / Certifications:  

• N/A

Other:

• Experience implementing and/or supporting applicable enterprise clinical systems
• Excellent knowledge of clinical systems utilized in hospitals and physician practices
• Must be able to demonstrate the ability to achieve results in a complex environment.
• Excellent verbal and written communications and interpersonal skills are required.
• Demonstrated proficiency with personal computers (and operating systems) including Microsoft Windows, Word, and Excel

Special Requirements:

• Experience working with and managing colleagues in a matrix-management model
• Experience in a large academic medical practice, health care IT vendor, and hospitals are all extremely helpful.
• Significant experience with Epic and its related integration modules or other enterprise clinical systems, including formal certifications, is strongly preferred.
• For the Director of EPIC Access and Revenue Cycle must have excellent working knowledge of EMPI, ADT, Registration, Scheduling, and Billing processes utilized in hospitals and physician practices.