Job Summary

Serves as an accountable manager for the HR Operations team and supports alignment of these HR functions to the organization's HR and enterprise strategies. Establishes clear accountabilities and defined roles and responsibilities for team members, leading to consistent organization-wide HR processes and policies. Responsible for leading this team to effectively utilize HCM and all technology solutions to perform their functions efficiently.

Job Duties

• Manages HR team members including supervision, evaluation and administrative duties.
• Responds effectively to service recovery needs and escalated issues.
• Leads the upskilling of team members and supports continuous professional development for HR team member career paths.
• Share knowledge and educate freely to support team members to work at highest ability.
• Utilizes analytics, data and metrics to analyze different relevant trends and scenarios related to performance of teams and organizational needs.
• Proactively works with leaders within HR and other areas of the organization to implement strategies to effectively address needs and improve the performance of the HR Operations team and the candidate, contingent worker and employee experience.
• Fosters relationships with team members across HR and within the organization that are relevant and required to effectively perform job duties.
• Helps to identify business challenges, recommends, implements and measures innovative solutions.
• Manages partnerships with vendors and external consultants.
• Responsible for lean/process enhancement and project management for operations.
• Evaluates current systems and uncovers inefficiencies to improve results and the employee experience.
• Meets targets/deadlines while bringing fresh, new ideas for process improvements, as well as creative ways to engage with relevant stakeholders and our team members.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details

Education

Bachelor's Degree- (Required), Master's Degree- (Preferred)

Experience

Minimum of 5 years-Related work experience (Required), Minimum of 3 years-Managerial/Supervisory (Required)

Certification(s) and License(s)

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

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