FTE

Admin

REPORTS TO

Specialty Associate Medical Director or Specialty Service Line Medical Director

JOB SUMMARY

The Specialty Assistant Medical Director supervises and is accountable for the performance of the staff at their location. Leads the APPs of the local clinical team, promotes their development and provides feedback and conducts performance evaluation. Oversees the local clinical operations of all medical staff to ensure standard guidelines and protocols are followed in collaboration and coordination with their Manager (Specialty Associate Medical Director or Specialty Service Line Medical Director). Works in concert with their manager to ensure efficiency and optimization of department operations.

The Specialty Assistant Medical Director will partner closely with the KP manager (i.e. COM) to own the patient care experience in the clinic and the efficient running of the Specialty Clinic.

PRINCIPAL DUTIES & RESPONSIBILITIES

Responsibility

Description

Leadership and Teambuilding

Recruitment and onboarding of new associates and advancement for shareholder status with the assistance of WPMG Recruiting and HR.

Accountable for partnering and coordination with their manager for department meetings and 1:1s with direct reports on an agreed upon cadence.

Understand the annual engagement survey and implement an impact plan, as directed within the organization.

Annually meet with reports to review their individual development plans including Press Ganey self-reflection modules.

Initiate, implement and monitor Performance Improvement plans (PIPs) with support and assistance of Manager and HR.

*Develop other leaders in the department and succession planning in partnership with HR.

Ensure a safe, productive and supportive work environment for all staff.

Provides input into nursing staff hiring and performance.

Complete biennial Shareholder reviews and annual Associate reviews for direct reports.

Involve and engage medical staff in efforts to continually improve the delivery of services in their specialty, as well as improve staff engagement and retention.

Models inclusive leadership qualities including self-awareness, humility and curiosity.

Operational Excellence & Quality

Ensure staff compliance with regulatory and accreditation requirements.

Ensure alignment of operational site(s) overseen-with the service line standards and guidelines. Promote use of practice guidelines and evidence-based medicine.

*The Specialty Assistant Medical Director is responsible to ensure clinic is appropriately staffed to meet patient demand and clinicians are providing clinical care during scheduled hours, ensuring that clinical schedules are reasonably level, predictable and released no less than 4 months in advance.

Partner with KP HP lead (COM) to create processes within the clinic to best utilize all team members skill sets to the extent of their licensure.

Address and respond to Unusual Occurrence reports.

Co-Lead organizational quality initiatives within your clinic(s).

Provide support to other clinic locations when necessary to ensure the whole service line is meeting patients' needs.

Contribute to checking processes as necessary to assess clinician participation in standard work and new initiatives through rounding and regular communication with staff and HP partners.

Review harm reports and ensure the red rule is being adhered to.

Address patient complaints/concerns with staff and at times directly with patients when appropriate.

Project leadership (ensure all clinicians trained in e-check in, respond to emails about how to apply ECI to visit types, referral management, quick care guides etc.)

*Provide clinical expertise for peer review, medical specialty review, and unusual occurrence review.

Financial Stewardship

Manage clinic FTE and budget.

Support accurate coding and on-time completion of medical records.

Work with other leaders to implement strategies that reduce overall costs, improve local efficiency and productivity.

Special Projects

Lead and participate in work groups, as directed by leadership, aimed at improving utilization, coordination, contracting or internalization of services.

Other duties as assigned.

JOB SPECIFICATIONS

REQUIRED

DESCRIPTION

PREFERRED

Minimum

MD, DO or PA-C with experience in a health care business leadership role.

Completion of approved residency program or certification

REQUIRED

DESCRIPTION

PREFERRED

Minimum

MD/DO or PA-C

Unrestricted Washington State medical license.

Credentialed by KPWA

Board Certified by ABMS or member of ACPE

REQUIRED

DESCRIPTION

PREFERRED

Minimum

5 years of medical practice

Experience in medical staff leadership position that included one or more of the following: performance management of direct reports, budget responsibility, working in and/or leading a multi-disciplinary leadership team, working in a managed care environment

WPMG Shareholder status

Clinical experience in healthcare setting: Experience in a highly collaborative and/or matrixed environment

Experience in the service lines for which the position is accountable

COMPETENCIES

DESCRIPTION

REQUIRED/PREFERRED

Management

Ability to collaborate and be influential across structures and roles.

Possesses high professional standards and maintains respect of provider colleagues, demonstrated understanding of the changing medical environment such as medical/legal issues, staff concerns, customer demands, sensitivity to timing, etc.

Celebrate successes, recognize excellence in performance, and communicate accomplishments to build pride.

Be a kind and compassionate colleague and provider.

Actively promote WPMG as the best place to practice and receive care within WPMG and to the community.

Understands the fundamentals of bias and is able to take this into account as a leader.

Understands the value of inclusive teams and demonstrates commitment to inclusivity in the medical group and leadership.

Required

Delivery Systems

Knowledge of delivery system operations, healthcare delivery systems and trends.

Required

Business Acumen

Knowledge of business process and rapid cycle improvement and systems thinking.

Knowledgeable about care delivery across the continuum.

Expertise with MS Office. (Word, Excel)

Required

Decision Making

Communication

Ability to challenge established ways and lead change.

Demonstrated effective problem solving and decision-making skills.

Proven negotiation and conflict resolution skills.

Excellent communication skills.

Translate and communicate WPMG mission, vision and performance to staff.

Required

Project Management

Project management and data analytics skills.

Preferred